You can easily refund a customer with any payment they’ve made. Take partial deposits over the phone. Refund as much or as little as you need to any payment type later.
Go to Sales >> Orders
Click on the order that shows as paid
- Click on Actions and choose "Refund"
- You will need to enter the amount that you wish to refund (full or partial) and add the reason for the same
- Click on the Refund button.
- Once you click on Refund button, you will be redirected to the Orders page and see the refunded amount