Delete available time slots
Important: When you delete an appointment schedule:
- The appointment schedule is removed from your calendar.
- Booked appointments stay on your calendar and the person’s calendar who booked the appointment.
- Links to booking pages you shared no longer work.
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- Go to Calendar
- Click the appointment schedule you want to delete.
- At the top right, in the appointment window, click Delete appointment schedule
- When you click on the Delete button, you will need to choose the appropriate options as shown in the below screenshot:
- Click on Cancel button after adding the cancellation message
- After clicking on Cancel button, your client will get a notification email
Tip: To make changes to your appointment schedule, like removing a time block, you need to edit the appointment.
Cancel a booked appointment
Important: When you cancel a booked appointment:
- The appointment is removed from your calendar.
- A cancellation email is sent to the person who booked the appointment.
- The cancelled appointment time appears available on your booking page.
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FAQ:
Q. How to delete available appointments?
A. If you follow the above steps you will be able to delete the appointment that has been booked.
Q. How do I cancel booked appointments?
A. Cancelling the booked appointments is same as deleting an appointment. You can follow the easy steps provided above.
Q. Will my customer get an email notification for the deleted appointment?
A. Yes, they will receive the email notification if the appointment has been deleted.
Q. Do my customers receive phone notification for the deleted appointment?
A. Your customers will only receive notification via SMS if can you have enabled SMS notification at the time of creating a service. Also, if your customer has provided the phone number at the time of filling the intake form.
Q. Will the time slot be available after the appointment has been deleted?
A. Yes, the cancelled appointment time appears available on your calendar.
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