This article will walk you through the step-by-step process of collecting tips with a gift card, ensuring a seamless experience for both you and your customers. So let's dive in and learn how to make the most of this feature in your business operations.
Note- You need to be sure that you have a gift card. Copy the gift card code to proceed further with collecting the tip.
Step 1- Head over to Sales --> Orders
Step 2 - Click on Create order
Step 3- Click on 'Add custom item'
Step 4- Create an order for the same value as your gift card. (For example, my gift card is worth $100) and then click on add
Step 5- Click on Create order
Step 6- Click on collect payment and select gift card
Step 7- Paste your gift card code in the column and click on apply.
Step- 8 Click on collect tip and select debit/credit card
Step 9- Select the type amount that you want to collect as a tip. Then add the card details to collect the payment and click on charge and your tip will be collected.